A Theoretical Framework for Knowledge Management Process: Towards Improving Knowledge Performance

Louay Karadsheh, Lawrence Technology University, Southfield, MI, USA, [email protected] Ebrahim Mansour, Applied Science Private University, Jordan, [email protected] Samer Alhawari, Applied Science Private University, Jordan, [email protected] Ghassan Azar, Lawrence Technology University, Southfield, MI, USA, [email protected] Naser El-Bathy, Lawrence Technology University, Southfield, MI, USA, [email protected] Abstract Evidently, there is a strong competition among organizations and rapid changes in business surroundings. Therefore, the organizations start thinking of developing their performance and processes. In this regard, Knowledge Management (KM) processes have turned out nowadays to become an organization strategic resource to the extent in which KM is viewed as a base of success or failure. The aim of this paper is presenting a conceptual KM process framework. It mainly emphasizes on developing phases such as knowledge infrastructure, knowledge combination, knowledge filtering, knowledge repository, knowledge sharing, knowledge application, and finally, knowledge performance across the KM process. The paper describes a more valid process to Improving Knowledge Performance.